![]() ![]() Also they confirmed that yes - they see I’m having a problem with counting of my achievements and medals in my account. I had a call to our local Xbox Office in Russia and they told that are not interested in Microsoft Casual Games and will not help me. Also I have the same problem with Microsoft Mahjong with the only one difference that my achievements stopped in July 2020. Swear I’d never had any problems with Internet connection. The statistics work fine, but there's a problem with the achievement awards. In the Internet they say that this problem usually disappears somehow with the New Year (don’t ask why, I found it in the nets), but in my case it didn't work. In June 2020, my achievements stopped being recorded at all. ![]() I have been playing desktop version (Windows 10) of Microsoft Solitaire Collection since December 2019. ![]() Now open the Microsoft Solitaire Collection app, it should open and work without any issues.Hi, Please be patient since English is my second language. Once the reset process is done, you will see a check sign next to the Reset button. Once you are sure, after that hit the Reset button and then you will be prompted to the Reset button again. Using the reset option, the app data will be deleted. Finally, scroll down a bit and find the Reset option. Now on the right side, scroll the page and look for the Microsoft Solitaire Collection and click Advanced Options as shown in image below: In the left pane, click on Apps & features Navigate to and c lick on the Apps option Click on the Notification Icon, on the right side of your screen, and select All Settings OR press Win + I from your keyboard to launch the Windows 10 Settings App. CAUTION:when you use the reset option to fix the Solitaire Collection app, it will reset all data (such as statistics, etc.)saved by the Microsoft Solitaire Collection. ![]()
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